Returns & Exchanges
At Prev, we want you to feel confident in every piece you wear; if your selection isn't perfect, we offer a seamless return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the unworn items in their original packaging with all tags attached to ensure your return is accepted.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
